Thank you for visiting our website www.newhoteldelives.com, hereinafter called "the Website of New Hotel De Lives", managed by the S.P.R.L. New Hotel De Lives, with registered offices at 5101 Namur (Lives-Sur-Meuse), Chaussée de Liège 1178, KBO-number 0456.267.2143090 (info@newhoteldelives.com), hereinafter "the Service Provider".

We appreciate the trust you put in us when visiting the Website of Website van New Hotel De Lives and when soliciting our services and in our turn we want to offer our respect for your privacy and your personal data.

Therefore the present privacy charter explains to you in which way the personal data that you share with us through the Website of New Hôtel De Lives is gathered and processed. Your personal data will be processed with the utmost care and confidentiality.

The Website of New Hotel De Lives respects the provisions of the Belgian law of 8 December 1992 on the protection of privacy in relation to the processing of personal data, as changed by the law of 11 December 1998 that transformed directive 95/46/EC of 24 October 1995 of the European Parliament on the protection of privacy in relation to the processing of personal data and the free circulation of these data and the law of 13 June 2005 on electronic communication.

The person in charge of the processing of your personal data is the Service Provider. A declaration has been made to the Privacy Commission concerning the processing of your personal data.

1. Gathered personal data

The personal data we gather is:

a) Data you share with us:
In the on line reservation form available on the Website of New Hôtel De Lives: the name and structure of your company / your company registration number / your name and surname / your official residence / the registered offices of your company / your contact information (e-mail, telephone, fax, cell phone ) / the nature of your commercial activities / your type of credit card / your credit card number / the credit card holders' name / the expiration date / thee CID-code of your credit card.

b) Automatically gathered data:
Certain data can be seen only by us, our authorized personnel or the person in charge of our websites visitors statistics of the Website of New Hotel De Lives and this exclusively during the time of your visit to our website. These data are 1°) your TCP/IP-address, 2°) your browser type, 3°) the last internet page you visited.

2. Aims of processing

a) General aims:
We process your personal data in order to:
- Offer you the services of the New Hotel De Lives, and more specifically the on line room, restaurant and hotel services reservation;
- Be able to send you an order confirmation or any message regarding your reservation;
- Keep you informed on all our promotion on room prices, promotions, specific actions, etc ... ;
- Manage our Website from a technical point of view, manage our client administration and accounting;
- After data has been made anonymous, draft statistics on numbers of visitors of the different sections of the Website of New Hôtel De Lives;

b) Direct marketing and communication to third parties:
Your personal data is kept strictly confidential and we will never share it with any third party or use it for means of direct marketing, except with your prior consent (" opt-in ") at the moment of your on line reservation request and with the exception of data that might be shared with our technical service providers. You are able to withdraw your consent at any given time and free of charge. In order to oppose to the use of your data for means of direct marketing, please send a request by e-mail to info@newhoteldelives.com.

3. Duration of storage of your personal data

Your data will be stored for the duration of the Services provided by the Service Provider.

4. Right to access and correction

You have the right to request access to or correction of your personal data at any time and free of charge by sending us an e-mail at info@newhôteldelives.comor by fax at n° 0032/81/58.15.77. You can also request that your data be removed from the Service Providers database by sending us a letter at S.P.R.L. New Hotel De Lives, Chaussée de Liège 1178 à 5101 Namur (Lives-Sur-Meuse) - Belgium, containing a photocopy of your identity card.

Your are free to choose to share your personal data with the Service Provider or not to do so. Please note that certain services can be refused to you if you choose not to share your personal data on the reservation form and that your are solely responsible for the correct content of the data you share.

5. Right to oppose

You have the right to oppose to the processing of your personal data for serious and legitimate reasons by sending us an e-mail at info@newhoteldelives.com. However, you cannot oppose to the processing of your personal data whenever such processing is necessary to execute certain contractual relations.

If you no longer wish to receive messages about our products or services, please contact us at the above mentioned e-mail address.

6. Security and confidentiality

The Service Provider has taken all appropriate security measures, both technical and organizational, in order to prevent any loss, destruction, changing, abuse, unauthorized access or involuntary disclosure to any third party of the data collected through the Website of New Hôtel De Lives and of any unauthorized processing of these data.

The employees of the Service Provider that have access to your personal data are kept by the same confidentiality.

We remind you of the fact that the Website van New Hôtel De Lives may contain links, hyperlinks of references to other websites that fall out of our control and to which the present charter does not apply, due to the fact that these websites are not managed by the S.P.R.L. New Hôtel De Lives.

The Service provider is not responsible for the content of websites to which is referred or for the products and services offered on these websites. We therefore advise you to carefully read the Privacy Charter of all websites that you visit.

7. Protection of the under aged

We advise parents to make sure that there under aged children do not fill out the reservation form and do not share personal data without prior consent.

8. Adaptations

In case we are obliged to process your data in a way that is not yet mentioned in the present Charter, we will contact you by electronic mail before using your data in order to inform you and to allow you to oppose to this new processing.

In case the present Charter has to be adapted, the new version will be put available on this website. It is therefore of importance to you to check the last update date as mentioned above at every visit of the Website of New Hotel des Lives.

9. Applicable law and competent courts

The present Charter is governed, interpreted and executed exclusively in accordance to Belgian law, that will be exclusively applicable to all possible litigations.

The courts of Brussels are exclusively competent to judge any litigation that might arise from the execution or the interpretation of the present Charter.

The present Charter does not affect the right for the Service Provider to proceed to more extended processing of data whenever a law, regulation or contract allows to do so. In that case the Service Provider applies the provision that is the most favorable to him. By using the Website of New Hotel des Lives, you accept all provisions of the present Charter and you agree to the gathering and processing of your personal data by the Service Provider.

Under no circumstance the Service Provider can be held responsible for any direct or indirect damages following from the wrongful or illicit use by a third party of your personal data.

For all other information concerning the present Charter or concerning the way in which we gather and process your personal data, please contact the Service Provider at: S.P.R.L. New Hotel des Lives, Chaussée de Liège 1178 Namur (Lives-Sur-Meuse) - Belgium, info@newhoteldeslives.com.

Thank you for visiting us !

Copyright © 2007-2008, New Hôtel De Lives s.p.r.l.